Our Refund Policy is simple: If you are not satisfied with our product in the first 60 days, we will happily issue a refund. We cannot refund payments that are more than 60 days old.
Before requesting a refund:
We firmly believe in and stand behind our products 100%, but we understand that they may not be perfect for everyone all of the time.
We are a small team who work hard to produce useful templates for other graphic designers. Our goal is to deliver value to our members & customers, and we are always happy to help you use our products.
Before asking for a refund, please allow us to try and resolve any difficulties you are having with our templates by contacting us and opening a support ticket describing the problem.
We are not a big faceless company, we are real people and we understand that sometimes using complex tools like Photoshop & Illustrator can be difficult.
After we have tried to assist you, if you still feel that you must request a refund, we will be happy to do so.
To submit a refund request, please use our contact form.